At the highly competitive Ray White New Zealand annual awards, South Auckland agency Ray White Manukau was ranked the number 2 office in the country.
Recognising performance based on value of sales, the top 10 city-based offices in the Ray White New Zealand network were awarded. Ray White Manukau was also named the #2 auction business, and was recognised for excellence in marketing, best presented offfice and excellence in customer service .
Adam Thomson, Director of Ray White Manukau – A T Realty Group, said being named among the best-performing offices in the Ray White Group was a huge honour.
“I’m so thrilled – my team and I have worked extraordinarily hard and it’s so wonderful to be recognised as one of the best-performing offices not only in the country, but within the whole Group,” he said.
“This award not only recognises the success of the past year, it’s also great motivation to work even harder in the coming year.”
Ray White Manukau, was also recognised for excellence in customer service.
Acknowledging their commitment to their client’s, the Ray White Manukau team was the recipient of the coveted Clients’ Choice Award.
“A commitment to a superior customer experience is embedded within the A T Realty Group culture, among our Ray White Manukau, Manurewa, Mangere and Mangere Bridge offices,” Thomson said.
“We have a customer satisfaction programme to make sure that we’re providing an unrivalled service and this is just part of our strategy to ensure we can be proud of every transaction.
“It’s a huge honour to be recognised – customer service truly is the most important part of what we do.”
The Net Promoter Score (NPS) forms the basis of Ray White’s Customer Satisfaction Program, and is an internationally recognised customer loyalty metric.
Designed to drive growth and increase business value, NPS ratings are generated through customer feedback and range from negative 100 to positive 100.
Ray White Manukau is proud to have one of the highest NPS scores in the entire group.
Ray White managing director Dan White said the awards illustrated the energy within the Group.
“It fills me with immense pride every year when our annual awards are announced and our people are recognised – to see so many businesses performing so well within the group can be put down to hard work and dedication,” Mr White said.
“So many of our members are achieving great things. Their commitment to their clients is what delivers such impressive results for our group overall.”
These awards are a testament to the hard work of our salespeople, management, and admin team over the last 12 months. Our success comes down to the collaborative efforts of our team, as well as our clients – we thank you for your continued support.
If you’d like to see what a difference award-winning service can make, please get in touch with our award-winning team today.
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